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Amazon's "Key" to Your Building

August 06, 2021 2 min read

Amazon's "Key" to Your Building

Recently, global e-commerce giant Amazon, launched a new product called "key for business." Supposedly providing a more secure and cost-effective package delivery solution for commercial buildings such as apartment complexes, condos, and business offices. 

The program is marketed to reduce package theft and prevent packages from being ruined by weather, by making it simple to drop parcels in lobbies rather than on the street. Amazon profits since it allows delivery drivers to complete their rounds more quickly and fewer stolen packages equals less refunds and orders they have to replace. 

The question is, at what risk?

Privacy and Security

According to Amazon, delivery employees are subjected to background checks and can only access doors when they have an item to scan. Stating that, "Multi-factor authentication ensures delivery drivers only gain building access after Amazon validates the drivers ID, route, GPS location, and the time of request." However, because Amazon leaves it up to the property to notify tenants, tenants may be unaware that Amazon drivers have access to their building's front doors.

In our opinion, there is a lot at stake here.

Amazon claims that the entry is time based and that once the driver is done in the building, they will be locked out from going back in. At the same time, this "key for business" is internet connected by nature. This means that someone could potentially program it to open at other times than when a delivery driver is there.

Do we remember when Amazon wanted to leave packages inside your own home? 

There are endless possibilities of your personal privacy and security being at risk here, and with only Amazon having control of the data, you should be worried.

Some other questions to think about if your landlord plans to adopt this:

  • Who is responsible if a delivery person slips or hurts themselves inside a house?
  • What if your pet escapes through the door after the delivery person has opened it?
  • What if a driver breaks something or steals something?
  • Worse yet, what if a pet attacks the delivery person?

Is Amazon going to be responsible for any of these or more scenarios? Or will your landlord be signing away your rights when they adopt this?

We're sharing this because we think that companies that are getting this big shouldn't have this much power; Such as infringing on your right to property.

Brandon Lasko
Brandon Lasko

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