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Return Policy
Returns:
We accept returns and exchanges up to 30 days after original delivery date for all items excluding the SLNT® Faraday Jacket and Pants. Returns and exchanges of the SLNT® Faraday Jacket and/or the SLNT® Faraday Pants must be initiated within 7 days of the delivery date.
Items discounted at 40% or more are final sale and are not eligible for return, refund or exchange.
Prior authorization from SLNT® is required before shipping any return. Returns are only accepted at our warehouse. An issued RMA (Return Merchandise Authorization) number is mandatory for all returns.
A return label will be provided for your convenience; however, the cost of return shipping will be deducted from your refund. Once the return label has been provided it must be sent within 7 days. This label will only facilitate a return within the United States. If your package is outside of the United States, we are unable to provide a return label.
Products MUST be in original condition—unused, unworn, unwashed, with all tags and packaging intact.
If the original packaging or marketing contents need to be replaced, your refund amount may be reduced by a restocking fee up to 10%. A 25% restocking fee will apply if the SLNT® Faraday Jacket and Pants are returned without original packaging, or if they are deemed used, worn, washed or are missing tags.
Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your refund has been processed. We reserve the right to refuse returns or exchanges of items that are not in like-new condition.
Customers will not be refunded for the initial shipping costs paid when purchasing and the cost of the prepaid label will be deducted from the refund amount. Tax will be refunded in accordance with applicable law.
Refunds will take an additional 1-3 business days to credit back to your original form of payment.
Click here to start a return or exchange.
Warranty:
We confidently stand behind the quality and effectiveness of our products with a 1-Year limited warranty. In the unlikely event that your product suffers from a manufacturing defect within this period, we promise to repair or replace it at no additional cost. Please note, our warranty does not cover damages resulting from misuse, improper handling, accidents, or unauthorized modifications.